Enterprise pattern
Mobile cases
Mobile cases support frontline teams working on-site: quick forms, attachments, and clear next steps on any device.
Reduces double-entry by capturing data at the source.
Improves speed and quality of updates.
When to use this pattern
Use this pattern when…
- Teams work in the field and need quick data capture.
Not ideal when…
- Work is entirely desk-based.
Example workflows
Concrete journeys that commonly use this pattern:
On-site update
Record findings and photos during a visit.
Sectors that use this pattern
Sector examples coming soon.
Hero domains using this pattern
Domain examples coming soon.
How the platform implements this pattern
Case Cloud is designed to be usable on mobile devices for frontline casework.
Frontline UX
Fast forms and clear tasks on mobile.
- Mobile-friendly UI
- Attachments
- Task checklists
Role-based benefits
Why each role should care about this pattern:
Role-based benefits coming soon.
Configuration & extensibility
Configure mobile-friendly forms and workflows without custom builds.
Governance controls that keep things safe
- Template-based forms
- Role permissions
- Audit logs
Case studies
Case studies for this pattern coming soon.
Related patterns
Ready to apply the Mobile cases pattern?
See how Case Cloud implements it with templates, workflows, SLAs, and dashboards.