Enterprise pattern

Templates & configuration

Templates & configuration enable fast setup and safe evolution of forms, workflows, and dashboards using governed building blocks.

Speeds implementation and reuse across teams.

Prevents configuration sprawl with governance controls.

When to use this pattern

Use this pattern when…

  • You want to standardise and reuse patterns across services.

Not ideal when…

  • You only have one small workflow with no scaling needs.

Example workflows

Concrete journeys that commonly use this pattern:

Template library

Create once, reuse across services.

Sectors that use this pattern

Sector examples coming soon.

Hero domains using this pattern

Domain examples coming soon.

How the platform implements this pattern

Case Cloud supports template-driven configuration with permissions and auditability.

Reusable building blocks

Forms, workflows, and dashboards as templates.

  • Template libraries
  • Versioning
  • Role-based editing

Role-based benefits

Why each role should care about this pattern:

Role-based benefits coming soon.

Configuration & extensibility

Keep flexibility without chaos: templates, versioning, and governance.

Governance controls that keep things safe

  • Versioning
  • RBAC for editors
  • Audit logs

Case studies

Case studies for this pattern coming soon.

Ready to apply the Templates & configuration pattern?

See how Case Cloud implements it with templates, workflows, SLAs, and dashboards.