Programmes & partnerships

Run multi-agency programmes with consistent processes, fast onboarding and measurable outcomes. Coordinate interventions across partners and keep a clear view of delivery against KPIs.

Key outcome

Track interventions and outcomes, deliver programme KPIs, and onboard new schemes quickly with shared partner visibility.

Multi-agency insight

A shared view of delivery and outcomes.

Fast onboarding of schemes

Templates and configuration accelerate setup.

Who this is for

Typical sectors and teams that use this hero domain.

Common roles

  • Programme managers and PMOs
  • Partnership coordinators
  • Delivery leads across partner organisations
  • Performance and reporting leads

Typical challenges

Common pain points teams face in this domain:

  • Programme tracking spread across spreadsheets and email threads

  • Hard to evidence outcomes and interventions consistently

  • New schemes take too long to stand up

  • Partner coordination without clear ownership and audit trails

  • Reporting against KPIs is manual and fragile

Example use cases

Concrete scenarios grounded in day-to-day work.

Programme onboarding: start a new scheme quickly

Use templates to launch a new programme with consistent data capture and governance.

Partner delivery coordination and tasking

Coordinate actions across organisations with shared plans and controlled access.

Intervention and outcome reporting against KPIs

Track milestones and outcomes and export reliable data for dashboards.

Enterprise patterns used in this domain

The reusable building blocks behind this hero domain.

Programmes & interventions

Run repeatable programmes with clear eligibility, interventions, milestones and outcomes.

Track delivery against KPIs and outcomes without spreadsheet creep.

Explore this pattern
Multi-agency coordination

Coordinate partners, tasks, meetings and information sharing across teams and organisations.

Shared plans, role-based access and auditable collaboration reduce duplication.

Explore this pattern
Requests & service workflows

Triage and route requests with consistent workflows, status updates and service visibility.

Reduce repeat contact with clear queues, ownership and automation.

Explore this pattern
Incidents & complaints

Capture, triage, investigate and resolve incidents and complaints with consistent workflows.

A single case view, clear ownership, SLAs and evidence reduce repeat contact and escalation.

Explore this pattern

How the platform supports this domain

Domain-level benefits, not just features.

Value propositions

  • Templates to launch programmes quickly and consistently
  • Intervention and outcome tracking built into workflows
  • Partner collaboration with auditability
  • Dashboards and exports for programme KPIs

What you get

  • Configurable eligibility and workflows
  • Milestones, tasks and review cadences
  • Role-based access and audit logs
  • Reporting and exports for BI tools

Typical workflow

1

Onboard & configure

2

Deliver interventions

3

Report outcomes

Relevant sectors

Used in teams like these:

Stories & case studies

Examples anchored in this hero domain.

Delivering programme KPIs without spreadsheets

Replace manual trackers with structured delivery workflows and reliable reporting exports.

Outcome:

Faster onboarding of schemes and clearer evidence of impact.

Ask for a relevant case study

Ready to explore Programmes & partnerships?

Talk to us about your workflows and we'll show how Case Cloud supports this domain end-to-end.