Hero domains
Hero domains are solutions organised by the outcomes teams need. Each domain ties together common challenges, real use cases, and the enterprise patterns that power consistent delivery.
Safety & vulnerability
Community safety & ASB
Reduce repeat incidents and escalation through consistent ASB workflows, joined-up partner actions and hotspot visibilit...
Public protection & vulnerability
Identify harm earlier, manage multi-agency risk consistently, and evidence accountability through auditable records.
Campus & organisational safety
Create safer environments with easy reporting, joined-up response, and visibility across security and estates actions.
Student wellbeing & support
Deliver early help through structured triage and referrals, and coordinate actions across student services and accommoda...
Operations & neighbourhoods
Housing & neighbourhood operations
Improve SLA performance and resident outcomes by connecting people–property–place and standardising operational workflow...
Neighbourhood & public realm ops
Resolve issues faster with asset- and location-linked reporting, cross-team tasking and clear supervisor visibility.
Estates & facilities operations
Deliver efficient inspections and mobile-first work with clear follow-ups, asset tracking and safer environments.
Service operations & contracts
Improve SLA transparency and contract performance with evidence-ready delivery workflows and dashboards.
Public service operations
Deliver joined-up casework across teams with adaptable workflows, clear dashboard visibility and less admin.
Regulatory & customer experience
Regulatory & enforcement casework
Deliver evidence-ready investigations and inspection workflows with consistent enforcement and built-in auditability.
Customer & passenger experience
Improve satisfaction through rapid feedback resolution, location-based issue tracking, and clear accountability across t...
Programmes & delivery
Programmes & partnerships
Track interventions and outcomes, deliver programme KPIs, and onboard new schemes quickly with shared partner visibility...
Non-clinical health & care operations
Deliver consistent, governed processes with outcomes tracking and cross-partner visibility—without spreadsheet creep.
All hero domains
Community safety & ASB
Coordinate end-to-end anti-social behaviour and community safety casework across reports, incidents, actions and outcome...
Public protection & vulnerability
Manage vulnerability-related casework where risk changes over time and information sits across teams. Track concerns, ac...
Housing & neighbourhood operations
Run joined-up housing and neighbourhood operations where requests, incidents, inspections and tenancy actions all connec...
Neighbourhood & public realm ops
Deliver faster resolution for neighbourhood and public realm issues by routing work clearly across teams, contractors an...
Regulatory & enforcement casework
Run regulatory casework with consistent evidence handling, inspections and enforcement actions. Standardise investigatio...
Campus & organisational safety
Manage safety, security and organisational incidents across sites and services. Give staff and students easy reporting a...
Student wellbeing & support
Support student wellbeing with structured triage, referrals and joined-up actions across services. Track concerns, inter...
Non-clinical health & care operations
Run governed, repeatable non-clinical health and care processes across teams and partners. Replace spreadsheets with str...
Programmes & partnerships
Run multi-agency programmes with consistent processes, fast onboarding and measurable outcomes. Coordinate interventions...
Service operations & contracts
Manage service delivery across contracts, teams and suppliers with transparent SLAs and evidence of delivery. Standardis...
Estates & facilities operations
Run estates and facilities operations with structured inspections, requests and incident handling. Make field work mobil...
Customer & passenger experience
Resolve feedback, complaints and location-based issues faster with clear accountability. Track cross-team actions and pr...
Public service operations
Run adaptable public service workflows across teams without heavy bespoke builds. Standardise requests and programme del...
Not sure which domain fits?
Tell us what you're trying to achieve and we'll point you to the best starting point.