Public protection & vulnerability
Manage vulnerability-related casework where risk changes over time and information sits across teams. Track concerns, actions and outcomes with a clear audit trail and the ability to coordinate multi-agency plans.
Key outcome
Identify harm earlier, manage multi-agency risk consistently, and evidence accountability through auditable records.
Earlier identification of harm
Connect signals across incidents and contacts.
Multi-agency risk management
Shared plans and tasks with controlled access.
Who this is for
Typical sectors and teams that use this hero domain.
Relevant sectors
Common roles
- Safeguarding practitioners
- Public protection coordinators
- Risk panel administrators
- Partner agency caseworkers
Typical challenges
Common pain points teams face in this domain:
Signals of risk spread across multiple systems and teams
Unclear accountability and ownership for actions
Difficulty evidencing decisions and information sharing
Inconsistent triage and referral pathways
Limited visibility for panels and supervisors
Example use cases
Concrete scenarios grounded in day-to-day work.
Multi-agency risk plan with tasks and review cadence
Create a shared plan with tasks, owners and review dates while keeping sensitive data appropriately restricted.
Early identification via repeat incidents and contacts
Link concerns across incidents to highlight rising risk and support earlier intervention.
Evidence-ready safeguarding referrals
Capture referrals consistently and track decisions, actions and outcomes with auditability.
Enterprise patterns used in this domain
The reusable building blocks behind this hero domain.
Identify, record and manage risk, safeguarding concerns and vulnerability indicators over time.
Link people, events and actions to support early intervention and oversight.
Explore this patternCoordinate partners, tasks, meetings and information sharing across teams and organisations.
Shared plans, role-based access and auditable collaboration reduce duplication.
Explore this patternRun evidence-ready investigations, decisions and enforcement actions with auditability built in.
Structured steps, evidential attachments and decision logs support consistent outcomes.
Explore this patternRun repeatable programmes with clear eligibility, interventions, milestones and outcomes.
Track delivery against KPIs and outcomes without spreadsheet creep.
Explore this patternHow the platform supports this domain
Domain-level benefits, not just features.
Value propositions
- Structured triage, referrals and risk indicators
- Controlled information sharing with audit trails
- Multi-agency plans with tasks, reviews and outcomes
- Dashboards that surface trends and exceptions
What you get
- Role-based access and sensitive data handling
- Case timelines and decision logs
- Tasking, reviews and notifications
- Outcome tracking and reporting
Typical workflow
Identify & triage
Plan & coordinate
Review & evidence outcomes
For your team
Tailored messaging by role.
Stories & case studies
Examples anchored in this hero domain.
Improving auditability in multi-agency risk work
Replace fragmented notes with a consistent plan and decision trail that supports panel oversight.
Outcome:
Clearer accountability, faster handovers and improved governance.
Related patterns and solutions
Explore adjacent hero domains and enterprise patterns.
Related hero domains
Ready to explore Public protection & vulnerability?
Talk to us about your workflows and we'll show how Case Cloud supports this domain end-to-end.