Police – investigations and public protection
Public protection and local investigations teams need structured, auditable workflows for sensitive casework.
Repeat harm, vulnerability and partner coordination are hard to track across tools.
Case Cloud supports investigations, tasks and multi-agency workflows while leaving core RMS in place.
Who we work with in this sector
- Police public protection units (PPU)
- Local investigations teams
- Problem-solving teams
- Safeguarding and vulnerability teams
- Partner agencies supporting joint actions
Typical challenges we see
Case tracking split across RMS, notes and partner updates
Difficulty seeing repeat victims/perpetrators and linked cases
Multi-agency tasks that drift without ownership and deadlines
High audit requirements and governance needs
Hotspot work that lacks consistent tracking of actions and outcomes
Sector use cases
Concrete scenarios we commonly support in Police – investigations and public protection.
Investigations
Structured tasks, evidence and decision logs.
Repeat harm tracking
Link victims/perpetrators and recurring incidents.
Vulnerability referrals
Consistent triage and secure handling.
Hotspot management
Location-linked actions and problem-solving workflows.
Multi-agency tasking
Shared actions with deadlines across partners.
Relevant hero domains
How this sector maps to the solutions and capabilities we deliver.
Key enterprise patterns in this sector
The underlying patterns that recur in Police – investigations and public protection.
Structured investigations with evidence, tasks and decisions.
Explore this patternTriage and risk flags handled consistently and securely.
Explore this patternPartner actions tracked with clear ownership and deadlines.
Explore this patternHotspot and problem-solving interventions with measurable outcomes.
Explore this patternBenefits for each persona in this sector
Tailored messaging for the roles typically involved.
Senior Leader
- Greater assurance and audit readiness for sensitive casework.
- Clearer evidence of impact and outcomes across programmes.
- Reduced risk from missed actions and unclear responsibilities.
Service Director
- Structured investigations and tasking without relying on ad-hoc notes.
- Better visibility of linked cases and repeat harm.
- Consistent workflows for partner engagement and escalation.
Operational Manager
- Track workloads, deadlines and overdue actions across teams.
- Operational dashboards for throughput, backlogs and risk tiers.
- Clear governance logs for reviews and decision points.
IT Lead
- Complements RMS; integrates where appropriate without replacement risk.
- Strong access controls and audit logging.
- Supports secure collaboration patterns across partner agencies.
Data Lead
- Better linkage of cases to see repeats and patterns of harm.
- Consistent outcomes tracking for interventions.
- Easier performance reporting with less manual compilation.
Frontline Leader
- Clear tasks, checklists and prompts reduce missed steps.
- Single timeline for evidence, actions and partner updates.
- Less rework and faster handoffs.
How we fit alongside existing systems
Case Cloud acts as a workflow and accountability layer alongside police operational systems.
Typically integrates with
- Police RMS and intelligence systems
- Safeguarding/referral portals
- Secure document and evidence stores
- Partner systems for joint working
- BI/reporting
What this means in practice
- Keep RMS as the record; use Case Cloud for structured tasking and coordination.
- Audit trails and access controls support sensitive information governance.
- Link cases and actions to improve visibility of repeat harm.
Sector stories / case studies
Proof points from organisations like yours.
Structured investigations without extra admin
“Tasks and evidence were clearer, and reviews became easier to evidence.”
Typical: Police investigations team
Hotspot interventions you can measure
“We could finally track what actions were taken and whether they worked.”
Typical: Problem-solving unit
Ready to explore Police – investigations and public protection?
Talk to us about your workflows, partners and how we can start small and scale.